Homeless Prevention Worker - Coventry
Here at St Basils, no two days are the same! If you have the passion and resilience to help young people facing homelessness then we encourage you to apply today!
We usually respond within two weeks
CLOSING DATE: Tuesday 22nd July 2025
Job Title: Homeless Prevention Worker
Reports to: Homeless Prevention Coordinator
Salary: Scale 6, Points 26-28, £26,229 - £27,982 per annum, pro rata
Hours of work: Full Time (37.5 hours per week)
Key Responsibilities:
ASSESSMENT/SUPPORT
- To provide good quality information, advice & signposting where required
- To process and triage referrals – agency and self-referrals via telephone, electronic and walk-ins.
- To undertake comprehensive and detailed assessments of housing and support needs and risks, to ensure the prevention of homelessness, where safe to do so.
- To undertake investigations into housing and personal history to ascertain eligibility, priority need and local connection, on behalf of the local authority.
- To ensure relevant background checks are undertaken to assist in the development of a robust risk management plan.
- To ensure the proper process is followed to obtain GDPR, Declaration & Consent from young people
- To maintain accurate and professional electronic case records, ensuring internal and external data and monitoring systems are kept up to date at all times.
- To provide high quality homelessness and housing options to young people, ensuring that their needs are met and expectations managed.
- To make and issue decisions in line with legislation under the Housing Act 1996 and the Homelessness Reduction Act 2017.
- To present cases where a homelessness main duty is owed under the relief pathway in a timely manner to the local authority.
- To manage a case load of young people through the prevention and/or relief pathways.
- To build and maintain effective and professional working relationships with internal and external partners/agencies.
- To provide a holistic multi agency response to young people’s housing and support needs.
- To develop and maintain detailed Personalized Housing Plans (PHP) to ensure young people are:
- referred on and signposted appropriately to relevant services e.g. Floating Support, specialist agencies
- engaging with the actions of their PHP
- provided with the relevant support (56 day duty), leading to the prevention or relief of homelessness
- To operate within a duty system at the Youth Hub.
HOME VISIT & MEDIATION
- To undertake mediation sessions with young people and their excluders to improve relationships and prevent homelessness incl. initial meetings and family sessions.
- To utilize agreed assessment tools to identify the needs of a young person and their families, so that plans made are shared, evidence based and agreed to by all.
- To undertake home visits and accompany young people to appointments, where appropriate.
- To plan, implement, review and evaluate interventions to ensure positive outcomes for young people and their families, in line with prevention and/or relief pathway duties.
ADVOCACY
- To promote young people’s comprehension of assessment and application processes, ensuring that they are supported to fully understand their rights, decision outcomes and the decision review process.
- To advise and advocate on issues relating to benefits, accessing specialist support services, housing rights etc. ensuring the young people are fully supported to access such services
To utilise legal advice services to effectively advocate on a young person’s behalf.
QUALIFICATIONS
Essential:
- GCSE English and Maths – C Grade and above or equivalent
Desirable:
- NVQ 3 Advice & Guidance, Health & Social Care or equivalent or working towards Youth Work, Social Work or equivalent
- Housing qualification
ROLE EXPERIENCE
Essential:
- Working with young people in the following settings/Types of work – Youth Work, Residential or Social Work, Probation, Community Work, Education and Training, Housing.
- Delivering frontline triage or assessment service
Desirable:
- Working with volunteers/students
KNOWLEDGE:
Essential:
- Housing Rights, Welfare Reform Knowledge
- Housing Legislation; i.e. Housing Act and Homelessness Reduction Act
- Knowledge of Children’s Act i.e. Section 17, 20 and 47
- Knowledge of and commitment to E.O.P/Anti-Discriminatory practice
Desirable:
- Knowledge of Social Skills/Job Training Skills
- Ability to work with figures
- Ability to maintain and improve standards
- Locations
- Coventry
Coventry
Our Mission & Vision
Our Mission
St Basils works with young people to:
- Enable them to find and keep a home
- Develop their confidence, skills and opportunities
- Prevent youth homelessness
Our Vision
Our vision for all young people is that:
- Homelessness is not part of their experience of growing up
- There are integrated education, employment and housing pathways
- They are able to access the support and development opportunities they need to secure their futures and realise their potential
Our vision for St Basils is that:
By 2027 we will continue to be the leading provider of accommodation, support and psychologically informed services for young people across the West Midlands.
- Our service developments will include:
- Increasing our bed spaces outside Birmingham and growing our services in new areas
- a nationally renowned centre of excellence for young people with complex needs
- extending our service offer to Care Leavers
- additional Live and Work schemes for young people engaged in education, training and work
- We are the national lead for:
- Psychologically informed consultancy, training and reflective practice services
- Youth Voice engagement and support
About St Basils
From 2024- 2025
4,118 young people received advice and support
1,685 young people were supported by us during the year
1,053 young people lived in our 40+ accommodation schemes
Up to 582 young people lived with us at any one time
91% of young people moved on from St Basils in a planned, positive way
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